Counter Tools invites applications for a Software Implementation Project Manager starting Spring 2020. This is a contract position.

Software Implementation Project Manager Job Duties:

  • Completes software implementation projects by coordinating Counter Tools resources, subcontracted resources, and Client resources to achieve a client accepted software implementation within budget constraints.
  • Captures and documents functional requirements and technical requirements of the software implementation project. Balances functional and technical requirements with constraints and achieves documented compromise (aka acceptance criteria) among constituents.
  • Determines, measures, and communicates project results against acceptance criteria.
  • Consumes technical direction and standards from both Counter Tools and Client technical resources and ensures a client accepted software implementation satisfies all constituent technical standards.
  • Maintains and communicates a project schedule and budget. Communicates progress and publishes status for consumption by Counter Tools and Client resources.
  • Verifies application results by conducting system audits of technologies implemented.
  • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
  • Recommends information technology strategies, policies, and procedures by evaluating organization capabilities, identifying problems, evaluating trends, and anticipating requirements.
  • Upon client acceptance, transitions responsibility for the released application to technical and maintenance resources. Documents the environment built and trains application maintenance staff.
  • Accomplishes financial objectives by forecasting project requirements; preparing a budget, scheduling expenditures; analyzing variances; initiating corrective action.
  • Maintains quality service by establishing and enforcing organization standards.
  • Contributes to team effort by accomplishing related results as needed.


This will be a California-based role and as such, preference will be given to a California-based candidate. Counter Tools will arrange and pay travel expenses should they be necessary for candidate’s performance of implementation services rendered.


$60-$70/hourly. This is an hourly position with no benefits offered.

Skills and Experience preferred:

  • 5 years’ work experience with successful implementations of large, contemporary, enterprise level, hosted cloud software-as-a-service applications
  • Working knowledge of API-based applications, GIS tools, and AWS GovCloud
  • PMP, ITIL, CSA CCM matrix certifications and/or working knowledge
  • Demonstrated success with large IT implementation projects involving multiple stakeholders
  • Demonstrated success achieving results with onsite, offshore, and cloud resources
  • Demonstrated success setting expectations, communicating progress and exceeding defined outcomes
  • An interest in place-based public health non-profits, reducing health disparities, and delivering software and mapping tools which address the challenges faced in this space

To apply:

To apply for the position, please send your CV or resume, a letter expressing your interest, and a product portfolio to Beth Turner at [email protected]. Applications will be accepted for this position until filled.

We strongly encourage applications from diverse individuals, including but not limited to diversity in such characteristics as race/ethnicity, color, national origin, age, socioeconomic background, religion, creed, veteran’s status, gender, gender identity, gender expression, sexual orientation, and disability. Counter Tools is an Equal Opportunity Employer.

Counter Tools is a 501(c)(3) nonprofit organization located in Carrboro, NC with a mission to empower communities to become healthier places, starting with the retail environment. Through training, technical assistance, mission-driven software tools, a podcast, a webinar series, and the website, they disseminate science and best practices, connect experts, partners and advocates, and develop resources and communication tools for communities working on healthy retail initiatives as a step toward achieving health equity.

Job Announcement – Software Implementation Project Manager (Revised)